A business woman gives her account of how she recently became a victim to a fraudster and how she was a victim twice over. 

If complaining online in a public forum/platform about a company/bank this could be a window of opportunity for a fraudster especially as it appears to take out the element of the cold approach and may catch people off their guard.

With any approach made where questions are asked about personal details can you verify who is asking? Check out https://takefive-stopfraud.org.uk/